Design strategist and researcher,I embrace ambiguity and complexityto design thoughtful experiences.
Previously, designed with/for Talentica Software, Autodesk, FEG Drive, FarEast Tone as UX Designer and user researcher
Visual communication to make an opaque system visible
Expanding & Sustaining the CAPABLE, a national Aging-in-Place Program
Systems mapping and visual modeling to discover scaling opportunities for a national non-profit aging-in-place program.
Feature development in legacy product
From All-or-Nothingto Selective Control
Redesigning download workflows for a construction tech platform that gives field workers control over device storage without interrupting work on site.
User and market research
Re-imagining Tele-comm Services for Taiwanese Gen Z
A six-week design investigation into Taiwanese Gen Z's digital behaviors and needs to help FarEasTone create a meaningful connection with this coming of age, digital-native generation.
